Online Service Requests & Concerns

Anonymous Complaints

The Health Department wants to hear any concerns or complaints from the community. Anonymous complaints to the Health Department can be provided by telephone, by mail, or by completing an online form.

Environmental Health requests on Loudoun Express Request (LEx)

Loudoun Express Request Logo

Loudoun County uses an online system that allows members of the public to submit requests for service and reports of concern to the county government for follow-up and resolution. Loudoun County Health Department uses LEx for a variety of requests or concerns pertaining to Environmental Health.

Submitting a request

Submit a concern about one of the following Environmental Health topics. 

  • Animal Waste
  • Drinking Water
  • Elevated Blood Lead
  • Swimming Pools (Public and Community)
  • Insects and Rodents
  • Restaurants
  • Septic Systems
  • Standing Water
  • Indoor Air Quality

Learn more about hoarding and submit a complaint.

Terms & Conditions

By utilizing this form, a request or concern will be directed to the appropriate staff person within the Loudoun County government. By signing up for an account, you will receive updates on the status of the request.

Please note: The information you submit through this form is public and may be subject to disclosure through the Freedom of Information Act. By submitting a request, you acknowledge that you have read, understood, and agree to the information above.

Contact Information

For assistance completing this form, please contact the Public Affairs Manager at 703-777-0450.