The Public Affairs and Communications Division of the Office of the County Administrator coordinates external and internal communications and constituent services activities, from a countywide perspective, in order to:
- Connect Loudoun County residents and communities with information about their government’s services, operations and policies
- To increase public awareness of hazards and communicate appropriate actions to take before, during and after emergencies
- To support clear and open communications to and from county government employees in order to maintain an informed and motivated workforce
The Public Affairs and Communications Division:
- Executes strategic communications plans in support of all county departments, offices and agencies
- Develops communication policy and strategy
- Conducts community outreach and engagement
- Supports the news media by providing information and connecting them to resources
- Oversees the county’s online communications
- Oversees the county’s cable channel operations, including televising Board of Supervisors meetings
- Responds to inquiries from constituents
- Manages accessibility services, including front-line customer service, multilingual services and ADA compliance
- Manages countywide communications during emergencies