Upon receipt of a completed application, information is requested from law enforcement, employers, medical providers, public agencies, and insurance companies to determine victim's eligibility. The applicant will be notified in writing of a decision upon receipt of all necessary information. It normally takes six to eight weeks to receive requested information.
Documentation is required to verify that the victim received injuries as a result of the crime, the medical treatment provided was directly and solely related to the crime injuries and the victim sustained an out-of-pocket loss of at least $100. It is ultimately the applicant's responsibility to perfect a claim by providing all documentation required, but the Crime Victims' Ombudsman assists claimants in this process. Collateral resources include but are not limited to benefits provided by insurance, Social Services, Social Security, and employers (sick leave or disability). The claimant's income is not considered in determining eligibility.
If an applicant disagrees with the decision, an appeal process is available. Instructions for and assistance with filing an appeal are provided to each applicant.