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Fire and Rescue

Posted on: August 27, 2021

Loudoun County Achieves Compliance with Virginia’s Marcus Alert Legislation through RapidSOS

RapidSOS Newsflash 8-27-21

Loudoun County has established a voluntary database that provides emergency responders with important health information in compliance with Virginia’s Marcus-David Peters Act, which was signed into law in December 2020. The law aims to provide behavioral health responses when an individual is experiencing a crisis related to mental health, substance abuse, or developmental disability in the state of Virginia. The bill requires that by July 1, 2021, localities establish a voluntary database to provide emergency responders with mental health and emergency contact information.             

Loudoun County has achieved compliance with the database requirement with RapidSOS, an application already in use in the Loudoun County Emergency Communications Center. RapidSOS is an emergency response data platform that provides 911 telecommunicators with real-time data for registered 911 callers. In addition to enhanced location information, through a partnership with the Emergency Health Profile Association, RapidSOS provides first responders with critical medical information in the event of an emergency. 

“At the Loudoun County Emergency Communications Center, our staff from Loudoun County Fire and Rescue, along with the Loudoun County Sheriff’s Office, remain committed to utilizing evolving technology to provide excellent emergency services for our residents and visitors,” said Fire Chief Keith H. Johnson. 

Loudoun County residents are encouraged to get “RapidSOS Ready” by creating a free emergency health profile at loudoun.gov/RapidSOS. When 911 is called from the registered mobile device, telecommunicators can access the information in your profile to alert first responders to important medical issues, behavioral health conditions, allergies, current medications, medical devices, and emergency contacts, reducing the time to diagnosis and treatment.         

This information can only be accessed by public safety personnel during a 911 call or text initiated from the mobile phone number that created the emergency health profile. Once an emergency health profile is created, it can be accessed by any of the nearly 4,800 agencies across the United States that use RapidSOS. Don’t forget to update your profile at least once per year, after any major life/health changes, and regularly thereafter to ensure that the data is accurate and timely.   

How can you become RapidSOS Ready?

  1. Visit loudoun.gov/RapidSOS to get more information and create a free emergency health profile.
  2. In an emergency, dial or text 911.
  3. Your Emergency Health Profile information is automatically sent to 911 operators through RapidSOS.


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