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1. What is the income eligibility to use basic services and for individualized services?

Basic Services at the WRC are open to everyone; there are no income guidelines or residency requirements attached.

Individualized Services at the WRC are available to eligible customers who either meet financial guidelines or are unemployed due to a lay-off situation or otherwise displaced from the workforce according to the Workforce Innovation and Opportunity Act.

For more information on Basic and Individualized Services, visit the Workforce Innovation and Opportunity Act Program.

2. When can you get 1-on-1 assistance?

One-on-one assistance is available during normal business hours for help with job search strategies, resume critiques, information and referral services and accessing the computer equipment.

3. Are there services / accessibility / accommodations for those with a disability?

The WRC is an accessible facility. If you require a reasonable accommodation for any type of disability, in order to participate in WRC programs / services, please contact the Center at 703-777-0150 or 711 VA Relay. Three days advance notice is requested.

Staff from the Department of Aging and Rehabilitative Services as well as the Ticket to Work Program provides services on site at the WRC. See the WRC Calendar of Events or contact the WRC for schedule and contact information.

4. How much do the services cost?

All services at the WRC are provided at no cost to job seekers or businesses.

5. Can I get training?

Job readiness and job preparation skills workshops are offered at no cost each month at the WRC.

Occupational skills training, English as a Second Language courses and IT-related certificate trainings are offered throughout the Northern Virginia area from a variety of training providers. You may be eligible to receive Workforce Innovation and Opportunity Act (WIOA) program funding for these types of training if you are eligible for WIOA individualized services. For more information on Training services, visit Workforce Innovation and Opportunity Act Information.

6. Can I use the Workforce Resource Center if I live in another county?

Yes, you can. There are no residency requirements to use the services of the WRC.

7. Will the Workforce Resource Center do a job match or placement for me?

The WRC is not a staffing agency or a recruiting firm. However, the WRC staff will assist you in identifying area employers who typically hire employees with similar skills and career experience as yours.

8. What is the process to receive Workforce Innovation and Opportunity Act (WIOA) program services?

An orientation to the WIOA program is available for viewing online anytime.

Once you view the video, follow the "next steps" instructions to schedule an in-person eligibility appointment on Fridays or, you can register for a "Is WIOA Right for You" information session.

9. Does the Workforce Resource Center offer assistance to individuals with criminal convictions?

Yes, the WRC provides job search guidance and resources to ex-offenders. The Federal Bonding Program (FBP) is also available through the WRC. FBP provides fidelity bonds to employers on behalf of the employee who has a criminal conviction. The bond provides the employer with $5,000 of coverage during the first 6 months of employment at no cost to either the employer or the job applicant. Extensions of the fidelity bond coverage may be possible after the initial 6 months on a case-by-case basis.

10. Is the Workforce Resource Center a Virginia Employment Commission field office?

No, the Workforce Resource Center is not a Virginia Employment Commission (VEC) field office; however, this center can provide the following: Internet / telephone access for filing claims and job search assistance.