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Posted on: March 30, 2020

Loudoun County Discontinues Face-to-Face Services on Upper Floors of Government Center

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Effective immediately, Loudoun County will discontinue in-person services provided on floors 2 through 5 at the Loudoun County Government Center, located at 1 Harrison Street SE in Leesburg, except by appointment only. Essential services will continue to be provided with modified conditions on the first floor of the Government Center. The first floor customer service counters for the Commissioner of the Revenue and Office of the Treasurer remain open with social distancing measures in place.  

The action is being taken as part of the effort to promote social distancing, which is a key strategy to help limit the spread of the coronavirus.

Members of the public will continue to have access to the first floor of the Government Center during regular business hours, where they can drop off or pick up documents, such as permits or land development applications. Several departments and divisions have secure drop boxes in the lobby, including the Departments of Building and Development, Planning and Zoning, Health, Human Resources; the Offices of the County Attorney and Mapping and Geographic Information; and the Division of Procurement. 

In addition, following coordination with county staff by email or phone, customers who need to pick up documents from the Government Center may do so in the Dulles Conference Room. 

Loudoun County departments may also be contacted by phone or email. Contact information for each department is online at loudoun.gov. The main phone number for the Loudoun County Government is 703-777-0100.

As a reminder, Loudoun County has many services available either online or by phone for residents and businesses. They include: 

Loudoun County encourages residents to stay informed about COVID-19.

  • Visit loudoun.gov/coronavirus for more information about how to protect yourself and your family and to sign up for email and text updates on COVID-19. 
  • Text LCCOVID19 to 888777 to receive text alerts from Loudoun County about COVID-19. 

Residents with questions about COVID-19 may call the Loudoun County Health Department’s information line, 703-737-8300, or send an email

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