COVID-19 Needs Assistance

Basic Needs Assistance

  • Contact the Information and Referral (I&R) program to connect with health and human services resources, including Child Care Assistance, Employment Services, Food Resources, Housing and Homeless Services, Mental Health, Substance Abuse and Developmental Services, Older Adult Services and Public Benefits.
  • During business hours, Monday through Friday, 8:30 a.m. to 5:00 p.m., excluding holidays:
    • Call 703-777-0420 
    • Language interpretation services are available at no cost 
  • After hours and on the weekend:
    • Complete an online form – we will contact you by the next business day
    • Email us – we will reply by the next business day
  • Assistance From A Distance: Receiving Assistance While Keeping Your Family Safe 
    English (PDF) | Spanish (PDF)
  • Quick Reference Guide to Non-Profit Services in Loudoun County 
    English (PDF) | Spanish (PDF)

Loudoun County Resources and Services (Español)

Unemployment Insurance

Food Assistance

The Food Assistance interactive map helps residents search food assistance sites, including food banks, pantries and non-school meal distribution sites.

Dedicated Shopping Hours

The Dedicated Shopping Hours interactive map helps residents search grocery stores and pharmacies with designated hours for vulnerable individuals by street address. These shopping hours are designated for older adults, as well as individuals with underlying health issues or compromised immune systems, who are at greater risk of complications from COVID-19.

Housing Assistance

Legal Help

  • Just Neighbors, a non-profit organization providing legal services to the immigrant community of Virginia. 
  • Legal Services of Northern Virginia, a non-profit law firm providing free legal advice to low-income, elderly, and disabled individual and families in a number of areas including, unemployment claims, housing: evictions and foreclosures and protective orders.


The Loudoun Pet Pantry is a partnership between The Humane Society of Loudoun County, Loudoun County Animal Services and Loudoun Hunger Relief. Its mission is to help keep pets in loving homes by providing food supplies for families in need. Also, Loudoun County offers low-cost rabies vaccine and microchip clinics throughout the year.  

Prescription Pick-Up & Delivery Service for Residents Vulnerable to Coronavirus

The Loudoun County Sheriff’s Office is offering a prescription pick-up and delivery assistance program for the county’s senior residents and those who are more vulnerable to COVID-19.  Interested residents should contact the Sheriff’s Office at 703-777-1021 to request this service. Residents may call 24 hours a day, seven days a week. Deliveries will be made during normal business hours.  


Utilities & Internet Providers

  • Utility Assistance Program: Administered by Catholic Charities of the Diocese of Arlington and Loudoun Cares, this county-funded program makes direct payments to utility providers on behalf of Loudoun residents. Residential customers, including those in the seven incorporated towns, can request support with paying their utilities up to $1,750. These utilities include electric, water, and gas bills, and propane, oil, or wood, if used for heating or cooking. For more information, call the COVID-19 Emergency Fund and Helpline at 703-669-5040.
  • View a list of utilities and information regarding COVID-19.

Veterans Services

  1. Receive updates from Loudoun County

    Contact us with Questions

    • Email the Loudoun County Health Department 
    • Call the Health Department's COVID-19 information line:  703-737-8300
      • Monday-Friday, 9:00 a.m. to 5:00 p.m.
    • Call the Virginia Department of Health’s COVID-19 hotline: 877-VAX-IN-VA (877-829-4682) 
      • Monday-Saturday, 8:00 a.m. - 6:00 p.m.