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The Loudoun County Emergency Communications Center (ECC) serves as the county's public safety answering point for all fire, rescue, and law enforcement calls utilizing an Enhanced-911 system. Dispatchers and call takers from Loudoun County Fire and Rescue and the Loudoun County Sheriff's Office process emergency and non-emergency calls and texts 24 hours a day.
All ECC personnel are certified in various aspects of emergency dispatch and adhere to the standards set by the national Association of Public Communications Officers (APCO).
For more information about the Emergency Communications and Support Services Division, please call 703-777-0333 or email Justin Green, Deputy Chief of Emergency Communications and Support Services.