LandMARC

LandMARC is now live! 

• Get to know the system with this introductory video.

You can access the system by going to loudoun.gov/landmarc and clicking on the LandMARC logo. 

LandMARC accounts will be required to apply for a permit or plan, request inspections, or manage active projects. If you had active applications in the previous system, you are encouraged to create your account with the email address associated with those applications. That will make it easier to connect your applications to your account. 

Due to a high volume of activity in the system, you may notice delays while using the system. Please be patient and do not refresh multiple times. 

Help and How-To Guides

You are encouraged to view the help and how-to guides and videos below before getting started in the system. 

• Register for a LandMARC account (PDF)
  • For customers with existing permits or plans in the system, follow these instructions to create an account and view your converted projects (PDF).
•  Apply for a permit (PDF | Video)
• Apply for a plan (PDF | Video)
• Request an inspection (PDF | Video)
• Pay an invoice (PDF | Video) 
• Search for public records (such as permits and land development applications). (PDF | Video) 
• Advanced Training Video: Self-paced training video covering account creation, application submission, plan review, paying invoices, bonds, and more (approximately 40 minutes).

Electronic Plan Submission Guidelines

In preparation for the launch of LandMARC, the community development departments using the system collaborated to create consistent guidelines for submitting electronic plans.

• Review guidelines for all submissions of electronic plans on or after August 14.

Assistance Over the Phone and In Person

For assistance with LandMARC over the phone, call 703-777-0220 and press 6. Your call will be routed to a team of county staff who can assist with LandMARC related questions. 

In addition, there will be changes to in-person customer services. Find more information about what to expect from customer services.

More Information and Resources

In case you missed it, here are five additional things to know about LandMARC. 

Loudoun.gov/landmarc will continue to serve as the hub for information about the system, including updates to help resources and information about system status (such as downtimes, outages, upgrades, etc.)