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Posted on August 29, 2023 at 2:03 PM by Emily Watkins
Loudoun continues to adapt our operations and services after the launch of LandMARC. Below are two important updates to address frequent questions over the last two weeks.
1) Building and Development to Suspend Use of Drop Box on Friday, September 1.
To better serve all customers, use of the Building and Development drop box in the Government Center lobby will be suspended at 5:00 p.m. on Friday, September 1, 2023.
All applications, supporting documentation, and payments must be submitted:
This change will streamline operations and reduce complications in the application process.
2) Updated Instructions on Requesting Inspections
Below you will find some key updates to the how-to guide for requesting inspections, including the following:
View the updated how-to guide on requesting inspections (PDF)
Our staff are working diligently to continue reviews on a high volume of applications and assist all customers over the phone, in person, and by email. Wait times may be long as we adapt to the new system and assist customers with adapting as well. We appreciate your patience as we work through this change.